Privacy Policy
Last updated: 23 September 2026.
Who we are and our role as data controller
showzenith operates this commercial website offering specialised training in live production decks and control rooms. We act as the data controller under the UK GDPR and Data Protection Act 2018. Our registered address is Beaconsfield Studios, Station Road, Beaconsfield, Buckinghamshire, HP9 1LG, United Kingdom and you can reach us at [email protected] or 01494 671234.
Scope of this notice
This privacy notice explains how we collect, use and protect personal data from visitors to our site, individuals who enquire about or enrol in our courses, and anyone who contacts us through the contact form. It applies to all processing activities carried out by showzenith in the United Kingdom.
Categories of personal data and sources
We collect identification data such as name and job title, contact details including email address and telephone number, professional information relating to your work in broadcasting or streaming, and technical data such as IP address and browser type. Data is obtained directly from you when you complete forms, email us or interact with the site. We do not purchase data from third parties.
Purposes of processing and legal bases
We process data to respond to course enquiries on the basis of legitimate interest, to deliver training services under contract, to send service-related updates with your consent where required, to comply with legal obligations such as financial record-keeping, and to improve our website using analytics under legitimate interest. Each purpose is matched to an appropriate lawful basis under UK GDPR Article 6.
Whether providing data is obligatory
Supplying contact details is necessary to receive replies to enquiries or to enrol on courses. If you choose not to provide required information we may be unable to respond or complete your registration. Optional fields such as additional comments can be left blank without consequence.
Cookies and similar technologies
We use cookies and similar tracking technologies to enable essential site functions and to understand visitor behaviour. Full details are set out in our separate Cookie Policy which is accessible via the site-wide cookie banner and footer links. You can manage preferences through the banner at any time.
Processors, recipients and legal disclosures
We share data with service providers such as hosting companies, email platforms and payment processors who act under contract as processors. We may also disclose information where required by law, for example to regulators or in response to valid court orders. No data is sold for marketing purposes.
International transfers
Some processors are located outside the United Kingdom. Where transfers occur we rely on UK adequacy regulations or put in place appropriate safeguards such as standard contractual clauses approved by the Information Commissioner’s Office.
Retention periods
Enquiry data is retained for two years after last contact. Course enrolment records are kept for six years to meet accounting and legal requirements. Technical logs are deleted after twelve months unless needed for security investigations.
Security and data minimisation
We apply technical measures including encryption in transit, access controls and regular security reviews. We collect only the data necessary for the stated purposes and delete or anonymise information once retention periods expire.
Your data subject rights
Under UK GDPR you have the right to access, rectification, erasure, restriction, portability and objection. To exercise these rights please contact us using [email protected] or the contact form on our Contacts page. We will respond within one month.
Withdrawing consent and objecting to marketing
Where processing relies on consent you may withdraw it at any time by emailing [email protected]. You can also object to direct marketing by using the unsubscribe link in any communication or by contacting us directly.
Right to complain to the supervisory authority
If you believe your data has been handled unlawfully you may lodge a complaint with the Information Commissioner’s Office at ico.org.uk. We encourage you to contact us first so we can address your concerns.
Children and age restrictions
Our courses are intended for adults working in professional media environments. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that data from a child has been provided we will delete it promptly.
Automated decision-making and profiling
We do not carry out automated decision-making or profiling that produces legal or similarly significant effects. Simple analytics reports are generated but do not result in decisions about individuals.
Changes to this policy
We may update this notice to reflect changes in law or our practices. The date at the top of the page indicates the most recent revision. Continued use of the site after an update constitutes acceptance of the revised policy.